Chat to our experts - need help with your order, Sizing or simply just choosing? We are all divers ready to assist you!

You are our Number 1 priority, so we will do our absolute best to respond to your email within 1 business day.

Email: support@mikesdivestore.com

Mikes Dive Store

<p><span id="isPasted" style="color: rgb(29, 28, 29); font-family: Slack-Lato, appleLogo, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(248, 248, 248); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We do not offer TAX-FREE shopping in-store at the moment, but If you are ordering from abroad UK VAT rate will be deducted automatically from your shopping. You will need to pay your local tax rate and duties in your country. This is for online dispatch orders only.</span></p>

If you are visiting the UK from a Non-EU country you may be eligible to shop 'tax-free' when purchasing equipment from our store in Chiswick, London. Its proximity to Heathrow airport makes us a very convenient place to get your dive equipment, recei

Do you offer in store tax-free shopping for NON-EU customers?

General

Why buy from us?

Who are you?

Where are you?

When are you open?

Klarna Finance FAQs

Supply Chain Recycling at Mike's Dive Store

Can I park at your shop?

Can I get to you by Public Transport?

Do you have a store or are you just online?

Do you offer in store tax-free shopping?

How many locations do you have?

Do you have good reviews?

Do you have any jobs available?

Do you sell snorkeling equipment for kids?

Do you sell Cressi?

Return Via DPD

Can I return my order?

How do I return my online order?

Can I return an order to your shop?

What is your returns policy?

How do I send a return back to you?

How long does it take for you to process my return?

Can I exchange my item?

How and when will I receive my refund?

Returns and Refunds

What are Plankton Points?

How do I earn Plankton Points?

How do I use my Plankton Points?

How long does it take for my Plankton Points to become available?

Can I use my Plankton Points in store?

How many Plankton Points can I use per transaction?

What happens to my Plankton Points if I return an order?

Plankton Points

Can you fill my Cylinder with Air or Nitrox?

Do you service Dive Equipment?

What payment methods do you accept?

Do you have Finance options?

Do you do Gift Vouchers?

Can you assemble my regulators?

Do you display your inventory online in real-time?

Do you run Holidays and Trips?

Can I learn to Dive with you?

Services

EU Size Comparison Guide

Mens Wetsuit Size Charts

Womens Wetsuit Size Charts

Foot Size Comparison

Sizing

Guide to Wetsuit Thickness

Thermal layers and their benefits

Wetsuits

How to choose the best Fins

Choosing your Kit

Made to Measure Drysuits - The Argonaut

Undersuit temperature guide

What to consider when buying a Drysuit

Membrane Drysuit vs Neoprene Drysuit

Dry Glove Systems

How to choose an Undersuit

Drysuits

Choosing the correct cylinder for you

Buying a Cylinder online

How a Scuba Tank is made

Cylinders

Is my information safe with you?

What is a Pre-Authorisation on a credit card?

Are you PCI DSS Compliant?

Is your site HTTPS?

Privacy and Security

Dive Equipment Servicing

10 year Free Servicing Parts offer

Servicing

How to prevent Ear Infections

Protecting your ears!

Ear Protection

BCD vs Wing

Guide to assembling your Wing

Guide to female fit BCDs

How to thread a Tank Strap (Cam Buckle)

Lift Capacity Guide

Buoyancy Control

Surface Safety Equipment

Choosing the right Dive Bag

Guide to Dive Knives

Accessories

How to Click and Collect your order

How will I receive my order?

When will I receive my order?

What are your dispatching hours?

When will you dispatch my order?

Is my order trackable?

Can you ship my order VAT free?

Do you ship to BFPO addresses?

Help! My delivery has gone missing or is damaged!

Delivery

Console vs Wrist-Mounted Dive Computers

Dive Computer Batteries

Nitrox Computers

Consider the after sales service!

Colour Screens - Are they worth it?

A Compass in my computer?

Guide to Transmitters

Dive Computers

How to Pre-Treat a Dive Mask

Guide to buying a Prescription Mask

How to choose the best mask

Guide to Prescriptions

How to try a mask and see if it fits

5 Ways to stop your mask leaking

Dive and Snorkel Masks

How to choose the best underwater camera

Mike's Dive Cameras!

Underwater Cameras

DIN Versus Yoke (A-Clamp) Regulators

How to choose the best regulator

Regulators

Do you price match?

Do you have any sales coming up?

Do you do Instructor Discounts?

I'm a member of the LSD Club, do I get a discount?

Do you offer Student, Army, Police discount?

Sales / Discounts

Blogs

How To Buy A Christmas Present For A Diver If You Don’t Dive Yourself

Do you offer in store tax-free shopping?Updated 2 years ago