Chat to our experts - need help with your order, Sizing or simply just choosing? We are all divers ready to assist you!

You are our Number 1 priority, so we will do our absolute best to respond to your email within 1 business day.

Email: support@mikesdivestore.com

Mikes Dive Store

If you have already placed your order you can check up on its status by <a href="https://www.mikesdivestore.com/account/login" rel="noopener" target="_blank">Logging in to your account</a> where you will see your order information and tracking.If you&apos;ve not yet placed your order but would like to know when it would arrive please see our <a href="https://www.mikesdivestore.com/pages/shipping-costs" rel="noopener" target="_blank">delivery page</a> for full delivery information. In-stock orders placed before 2 pm Monday - Friday are usually dispatched the same day.Our inventory is displayed online so you can check an item&apos;s availability before you order!

If you have already placed your order you can check up on its status by Logging in to your account where you will see your order information and tracking.
If you've not yet placed your order but would like to know when it would arrive please see our

When will I receive my order?

Delivery

Why buy from us?

Who are you?

Where are you?

When are you open?

Klarna Finance FAQs

Supply Chain Recycling at Mike's Dive Store

Can I park at your shop?

Can I get to you by Public Transport?

Do you have a store or are you just online?

Do you offer in store tax-free shopping?

How many locations do you have?

Do you have good reviews?

Do you sell snorkeling equipment for kids?

Do you have any jobs available?

How To Buy A Christmas Present For A Diver If You Don’t Dive Yourself

Do you sell second hand equipment?

What charges are there for shipping outside of the UK?

General

Can I return my order?

How do I return my online order?

Can I return an order to your shop?

What is your returns policy?

How do I send a return back to you?

How long does it take for you to process my return?

Can I exchange my item?

How and when will I receive my refund?

Returns and Refunds

What are Plankton Points?

How do I earn Plankton Points?

How do I use my Plankton Points?

How long does it take for my Plankton Points to become available?

Can I use my Plankton Points in store?

How many Plankton Points can I use per transaction?

What happens to my Plankton Points if I return an order?

Plankton Points

Can you fill my Cylinder with Air or Nitrox?

Do you service Dive Equipment?

What payment methods do you accept?

Do you have Finance options?

Do you do Gift Vouchers?

Can you assemble my regulators?

Do you display your inventory online in real-time?

Do you run Holidays and Trips?

Can I learn to Dive with you?

Do you do wetsuit repairs?

Services

EU Size Comparison Guide

Mens Wetsuit Size Charts

Womens Wetsuit Size Charts

Foot Size Comparison

Sizing

Guide to Wetsuit Thickness

Thermal layers and their benefits

Wetsuits

How to choose the best Fins

Which Hose Do I Need?

Choosing your Kit

Made to Measure Drysuits - The Argonaut

Undersuit temperature guide

What to consider when buying a Drysuit

Membrane Drysuit vs Neoprene Drysuit

Dry Glove Systems

How to choose an Undersuit

Drysuits

Choosing the correct cylinder for you

Buying a Cylinder online

How a Scuba Tank is made

Cylinders

Is my information safe with you?

What is a Pre-Authorisation on a credit card?

Are you PCI DSS Compliant?

Is your site HTTPS?

Privacy and Security

Dive Equipment Servicing

Servicing

How to prevent Ear Infections

Protecting your ears!

Ear Protection

BCD vs Wing

Guide to assembling your Wing

Guide to female fit BCDs

How to thread a Tank Strap (Cam Buckle)

Lift Capacity Guide

Buoyancy Control

Surface Safety Equipment

Choosing the right Dive Bag

Guide to Dive Knives

Accessories

How to Click and Collect your order

How will I receive my order?

What are your dispatching hours?

When will you dispatch my order?

Is my order trackable?

Can you ship my order VAT free?

Do you ship to BFPO addresses?

Help! My delivery has gone missing or is damaged!

Guide to Transmitters

Fitting a swivel/flow restrictor to the Suunto POD

Console vs Wrist-Mounted Dive Computers

Dive Computer Batteries

Nitrox Computers

Consider the after sales service

Colour Screens - Are they worth it?

A Compass in my computer?

Dive Computers and Transmitters

How to Pre-Treat a Dive Mask

Guide to buying a Prescription Mask

How to choose the best mask

Guide to Prescriptions

How to try a mask and see if it fits

5 Ways to stop your mask leaking

Dive and Snorkel Masks

How to choose the best underwater camera

Mike's Dive Cameras

Underwater Cameras

DIN Versus Yoke (A-Clamp) Regulators

How to choose the best regulator

Regulators

Do you price match?

Do you have any sales coming up?

Do you do Instructor Discounts?

Do you offer Student, Army, Police discount?

Sales / Discounts

Blogs

When will I receive my order?Updated 3 years ago